The terms.

Last updated September 23, 2026

These are the rules for using Milra. We kept them as short and plain as we could. Please read them together with our Privacy Policy, which explains what happens to your data.

The short version

This is a plain-language summary of the main points below. It is a summary only, not a substitute for the full terms on this page, and if the two ever disagree, the full terms are what apply.

Milra is for students 18 and older. If you are under the age of majority where you live, you need a parent's or guardian's OK.
Milra is not currently offered in the EEA, the UK, Switzerland or Quebec. Please don't sign up if you're located in one of these places. See "Who can use Milra" below.
Only record where you are allowed to, and never record anyone in secret.
Our desktop apps are an early, unsigned beta, so your computer may show a security warning when you install them. That's expected, not a sign something is wrong.
Your recordings and notes are yours. We only use them to run Milra for you.
AI notes can be wrong. Check anything important, like a due date, with your teacher.
Paid plans automatically renew until you cancel. You can cancel anytime and keep what you paid for until the end of the period.
Changed your mind after your first payment? Email us within 7 days and we will refund it.

Our agreement

These terms are an agreement between you and Jacob Hurvitz, operating as Milra ("Milra", "we" or "us").

They cover the Milra apps for Mac, Windows and iPhone, as each one becomes available, our servers, and this website, milra.app. By creating an account or using the Milra apps, you agree to them. If you don't agree, please don't use Milra.

Who can use Milra

You must be at least 18 years old. This isn't a preference: the AI service we use to write your notes requires it, so we can't make an exception.
If you are 18 or older but under the age of majority where you live (18 or 19 in most places), a parent or guardian must agree to these terms for you. They are then responsible for your use of Milra.
Milra is not currently offered to residents of the European Economic Area, the United Kingdom or Switzerland. Please don't sign up if you're located in one of these places. We don't yet check this automatically when you sign up, so it's on you to follow this rule, and using a workaround, like a VPN, to get around it doesn't create a right to use Milra there.
Milra is not currently offered to residents of Quebec. Please don't sign up if you're located there; as with the regions above, we don't yet check this automatically when you sign up. We hope to support French and Quebec's rules soon.
Milra isn't available everywhere yet, and we can restrict who can sign up by region if we need to.
Milra is for your own studying. You can't resell it or run it as a service for other people.
One account per person. Your account is yours alone.

Your account

Give us an email address you can reach, and keep your sign-in safe. You are responsible for what happens in your account.

If you think someone else got into your account, email hello@milra.app right away and we will help.

You can use Milra on your Mac without an account. Your notes then stay on that Mac, and features that need our servers stay off.

Beta software

The Mac and Windows apps are an early, unsigned beta. Your operating system may show a warning, like "unidentified developer" or "Windows protected your PC," when you install one. That's because the app hasn't built up a download history yet, not because something is wrong with it. It's your choice whether to continue past that warning.

Beta software can have bugs, change quickly between releases, or behave differently than a finished product. Keep your own backup of anything you can't afford to lose, and expect some rough edges while we improve it.

Recording responsibly

Milra is a tool for recording classes you attend. How you use it is up to you, and so is the responsibility.

Only record where you are allowed to. Follow the law where you are, your school's rules and your teacher's wishes.
Never record anyone in secret. Where the law requires everyone's permission, get it first.
Don't record private conversations you are not part of.
Use recordings of other people for your own study. Don't post, share or sell them without the permission of the people in them.
If your teacher or school asks you to stop recording, or to delete a recording, do it.
Don't hide or get around the signs that Milra is recording.

Our recording and consent guide has more about recording laws and school rules, but it's general information, not legal advice, and it doesn't replace checking the rules that apply to you.

Your content

You own what you put into Milra and what Milra makes for you: your recordings, transcripts, summaries, reminders, My Thoughts and everything else in your notes.

To run Milra, you give us permission to store, copy, process and send your content, including to the service providers named in our Privacy Policy, but only to provide Milra to you. That means things like writing your transcript, syncing your devices and sharing a note when you ask us to. This permission ends when you delete the content, except for copies in backups, which roll off on their normal schedule.

We never use your content to train AI, and we never use it for advertising.

You are responsible for having the right to record and keep what you put into Milra. A lecture can belong to the teacher or school that gives it, and Milra doesn't change that.

You can get a copy of your content or delete it anytime. If the app doesn't have a button for that yet, email us and we will do it for you.

You choose who you share a note with, and that choice is yours to make responsibly. Before sharing, make sure you have the OK of anyone whose personal information is in the note, like a classmate's name mentioned in a recording.

Once you share a note, the person you shared it with can read it, and we aren't responsible for what they do with it afterward. You can stop sharing a note at any time, which removes access going forward.

Copyright and takedown notices

Milra respects copyright, including when a note is shared by link. If you believe material shared through Milra infringes your copyright, send a notice to our designated agent, Jacob Hurvitz, operating as Milra, at dmca@milra.app or 1 Saramia Crescent, Concord, ON L4K 3S6, Canada. A notice should include enough detail for us to find the material, identify what's being infringed, and confirm your good-faith belief that the use isn't authorized. Our full notice-and-takedown process, including how to send a counter-notice, is on our Copyright page.

We remove or disable access to material in response to a valid notice, and we close the accounts of people who repeatedly or clearly infringe copyright.

AI can be wrong

Milra uses AI to write transcripts, summaries, reminders and answers. AI makes mistakes. It can mishear a word, mix up who said what, miss something, or get a date wrong.

Always check dates, deadlines and exam details with your teacher or your course materials. Milra helps you study. It doesn't replace going to class or paying attention.

Nothing Milra writes is professional advice, even when a lecture is about medicine, law or money. Follow your school's rules on academic honesty when you use it.

The Free plan

Milra has a Free plan. What it includes, and its limits, are shown in the app and under Pricing on this site.

We may change what the Free plan includes. If a change gives you less, we tell you before it takes effect. Your notes stay yours either way.

If we show ads on the Free plan, they will not be personalized, and they will never appear while you record or on top of your notes and transcripts. We don't show third-party ads to anyone under 18.

Paid plans

Price. You always see the price, what it includes and any tax before you pay.

Renewal. Paid plans automatically renew at the end of each month or year, using the payment method you gave us, until you cancel. Before a yearly plan renews, we email you a reminder with the date and the price.

Cancelling. You can cancel anytime. Email us and we will cancel it for you, or cancel online wherever Milra lets you manage your plan, whichever is easier for you. You keep your paid plan until the end of the period you paid for, and you won't be charged again. After that you move to the Free plan and keep your notes.

Price changes. If the price of your plan changes, we email you at least 30 days before. The new price starts at your next renewal after that, so you have time to cancel if you don't want it.

Taxes. Where the law requires it, we add sales tax, GST, HST or VAT. It is shown before you pay.

Payments. Payments are processed by Stripe, and Stripe's terms apply to them. We never see or store your full card number.

Where to buy. You buy a plan on our website or in Milra on your computer. Milra on iPhone doesn't sell plans, but a plan you already have works there when you sign in.

Failed payments. If a renewal payment fails, we let you know and try again for a short time. If it still fails, your account moves to the Free plan and your notes stay safe.

Free trials

If we offer a free trial, we don't ask for a card or any payment method to start it, and we clearly show you upfront how long it lasts and what the plan costs afterward. Because we don't hold a payment method, nothing can be charged automatically: when the trial ends, your account simply moves to the Free plan. We email you a reminder before the trial ends, and if you decide you want to keep the paid plan, we'll ask you to add a payment method and confirm the price before you're charged. Each person gets one trial.

Refunds

If you're not happy after your first payment for a paid plan, email hello@milra.app within 7 days of that charge and we will refund it in full.

Other payments are not refundable, except when we charged you by mistake, when these terms say so, or when the law where you live gives you a refund. Nothing here takes away a refund the law gives you.

Refunds go back to the card or account you paid with. Our refunds and cancellation page has the same information in one place, along with how to cancel.

Milra Together

We may offer Milra Together, a way for a group of friends to share one paid plan. If we do, these rules apply.

Everyone in the group has their own private account. The person who sets up and pays for the group never sees anyone else's notes.
The price and how the group works are shown before anyone pays.
Invitations expire, and each one shows when.
Anyone can leave the group anytime, for free.
If the group gets smaller and the price would change, we tell the person who pays before it does.
The person who pays is responsible for the group's payments, including when they cover a friend.

These terms treat you as an individual. If Milra Together is ever bought by a school, club or company for its members, that group's own agreement with us may set different terms for that purchase.

Fair use

To keep Milra working and fair for everyone, please don't:

share your account or your sign-in with anyone;
make more than one free account, or a new account to get around a limit or a suspension;
use Milra to record people in secret, harass anyone or break the law;
scrape Milra or collect information from it with bots or scripts;
reverse engineer, decompile or take apart Milra, except where the law allows it;
overload or disrupt our servers, or test their security without our permission;
get around our limits, payments or security;
upload anything harmful, like malware.

To keep the Free plan fair, we may ask you to verify your account before using AI features, and we may limit how many devices one account can use.

Found a security problem? Please tell us at hello@milra.app before telling anyone else. We are grateful for it.

Our stuff

The Milra apps, website, name, logo and design belong to us. We give you a personal, non-exclusive, non-transferable licence to use the Milra apps for your own studying, under these terms. We can end it if you break them. Some parts of Milra are open-source software under their own licences.

If you send us ideas or feedback, we may use them freely, without paying you or owing you anything. This never applies to your notes.

Other services

Milra works with other companies' services, like Stripe for payments, and calendars or Notion if you connect them. Their own terms apply when you use them, and we are not responsible for them. The same goes for links to other websites.

Our AI features, including transcription, summaries and Ask Milra, run on Google's Gemini API. Gemini has its own terms, including a rule that it isn't for use by anyone under 18.

If you got Milra from Apple

If you downloaded Milra from Apple's App Store, these extra terms apply.

These terms are between you and us, not Apple. We, not Apple, are solely responsible for the app and its content.
Your licence covers Apple devices you own or control, as allowed by the Usage Rules in Apple's Media Services Terms and Conditions. The app may also be used by other accounts linked to the purchaser through Family Sharing or volume purchasing.
We, not Apple, are responsible for maintaining and supporting the app. Apple has no obligation to provide any maintenance or support for it.
If the app fails to meet any warranty that applies, you can tell Apple, and Apple will refund the price you paid for the app, if any. To the extent the law allows, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses from such a failure are our responsibility, to the extent these terms don't exclude them.
We, not Apple, are responsible for any claim by you or anyone else about the app, or your having or using it. That includes product liability claims, claims that the app doesn't meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
If anyone claims that the app, or your having or using it, infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and resolving that claim.
You confirm that you are not in a country under a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
You must follow any third-party terms that apply when you use the app, such as your mobile carrier's.
Send any questions, complaints or claims about the app to us at hello@milra.app or 1 Saramia Crescent, Concord, ON L4K 3S6, Canada.
Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple has the right, and is deemed to have accepted the right, to enforce them against you.

Ending your account

You can leave anytime. Export your notes if you want them, then delete your account. Email us and we will do it for you, or use the Delete account button when the app has one. If you have a paid plan, cancel it first. If you forget, email us and we will sort it out.

We may suspend or close an account that seriously or repeatedly breaks these terms, when the law requires it, or to protect other people. Where we can, we warn you first and tell you why, and a person at Milra reviews every suspension. If you think we got it wrong, email us and we will look again.

Unless the law or someone's safety stops us, we give you a chance to export your notes before an account is closed. If we close your account when you did nothing wrong, we refund any time you paid for and didn't use.

If Milra ever shuts down, we tell you at least 30 days before, give you time to export your notes, and refund any time you paid for and didn't use. Notes saved on your computer stay on your computer.

The parts of these terms that should last after your account ends, like the sections on your content, liability and the law, keep applying.

What we can't promise

We work hard to make Milra reliable, but we provide it "as is" and "as available", to the extent the law allows. We can't promise it will always work, be free of errors, or never lose a recording. A recording can fail if your device runs out of storage or battery, for example. For anything you can't afford to lose, take your own notes too.

Consumer laws in many places give you guarantees that can't be excluded, including deemed warranties under Ontario's Consumer Protection Act, 2002 and Quebec's Consumer Protection Act where those laws apply to you. Nothing in these terms takes those guarantees away.

Limits on our liability

To the extent the law allows, we are not liable for indirect or unforeseeable losses, or for things outside our reasonable control.

To the extent the law allows, our total liability to you for any claim about Milra is limited to the greater of what you paid us in the 12 months before the claim, or 100 US dollars.

None of this limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't let us limit. It never takes away rights you have as a consumer that can't be waived, including under Ontario's Consumer Protection Act, 2002 or Quebec's Consumer Protection Act. If you live in the EU or the UK, we are responsible for foreseeable loss caused by our breaking these terms or not using reasonable care.

Claims arising from your use

To the extent the law allows, if a third party makes a claim against us because of a recording or content you made, something you shared, or your breaking these terms, you agree to cover our reasonable legal costs and any resulting settlement or judgment. We'll tell you about the claim and give you a chance to help us respond to it.

This never asks you to cover a claim caused by our own negligence or intentional wrongdoing, and it never asks a consumer to give up a protection, or take on a responsibility, that the law where they live says can't be waived or shifted onto them. Where it isn't enforceable against you, it doesn't apply.

The law that applies

These terms are governed by the laws of Ontario, Canada, and the federal laws of Canada that apply there. The courts of Ontario can hear any dispute about them.

If you are a consumer and live somewhere else, you also keep the protections of the law where you live, and you can bring a claim in your local courts.

Resolving disputes

If something goes wrong, please email us first at hello@milra.app. Most problems can be fixed with a conversation, and we'll try to work it out informally with you for up to 60 days before either of us takes it further.

If you are a consumer living in Canada: nothing in this section takes away your right to bring a claim in court, including as part of a class action, and you are never required to arbitrate a dispute before it comes up. Ontario's Consumer Protection Act, 2002 and Quebec's Consumer Protection Act make a clause that says otherwise void as applied to you, and this section does not apply to you.

If you are a consumer living in the United States, and we haven't resolved a complaint informally within 60 days, you and Milra agree to resolve it through binding, individual arbitration under the Federal Arbitration Act instead of in court, except that either of us can always bring a qualifying dispute to small claims court instead. Here's how it works:

Arbitration is administered by the American Arbitration Association or JAMS under their consumer arbitration rules, and we pay the fees those rules put on us, including most or all of yours, so cost isn't a barrier to a fair hearing.
Arbitration is one-on-one. Neither of us can bring a claim as a class action or a class arbitration, or on anyone else's behalf, and claims can't be combined without everyone's agreement.
You can opt out of this arbitration agreement entirely. Email hello@milra.app within 30 days of creating your account and say you want to opt out. Your right to use Milra doesn't change either way.
This doesn't apply to a claim that the law says can't be arbitrated, and it doesn't take away a right that consumer protection law says can't be waived.
If the class-action waiver in this section is ever found unenforceable for a particular claim, that claim goes to court instead, and the rest of this arbitration agreement still applies to your other claims.

Changes to these terms

When we change these terms, we update the date at the top. If a change matters, we tell you by email or in the app at least 30 days before it takes effect, unless it has to happen sooner for legal or safety reasons.

If you don't agree with a change, you can stop using Milra and delete your account before it takes effect. If you keep using Milra after that, the new terms apply.

The fine print

These terms and our Privacy Policy are the whole agreement between you and us about Milra.
If a court finds part of these terms can't be enforced, the rest still applies.
If we don't enforce a rule right away, we can still enforce it later.
You can't transfer your account or these terms to someone else. We may transfer them if Milra is sold or reorganized, and your rights under them stay the same.

Contact us

Questions about these terms? Email hello@milra.app and a person will answer.

Or write to Jacob Hurvitz, operating as Milra, 1 Saramia Crescent, Concord, ON L4K 3S6, Canada.

We send legal notices about your account to the email address on it, so keep that address current. Formal written notices to us should go to the mailing address above, not a support ticket, social media post or app store review.